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Refund policy

Returns & Refunds

You can return your order within 14 days of receiving it.

Items must be unworn, unused and in their original condition.

Please contact me before sending a return.

Returns can be sent to:
SvMinkova Shop & Studio
28 Angel Kanchev St.
Sofia, Bulgaria

Return shipping costs are covered by the customer, unless the item is faulty or incorrect.

Personalised, custom-made and custom-embroidered items cannot be returned or exchanged, unless they arrive damaged or faulty.

Once the returned item is received and inspected, the refund will be issued to the original payment method.